Experience design

Observe, design, develop,
Propel

Innovating together

Design Thinking & Agility
at the heart of our approach to product and service development

Strategy
Aligning vision and market fit
User needs
Business goals
Tech issues.
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We immerse ourselves in your world, to understand your market, your customers and users, your businesses and to define a vision and an ambition together.
Market research and analysis
Study of trends and innovations
Stakeholder interviews
Operational immersion
Field surveys
Individual interviews and group focus
Rationalization of lessons
Value proposition and product vision
Design
Define a really useful solution
Conception
Prototype
Tests
Analysis
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Through an iterative process, we design and produce prototypes of interfaces or services to test them and validate our solutions.
Collaborative and ideation workshops
Design sprints
Realistic prototypes
Testing with end users
Improvement iterations
Validated MVP and development plan
Development
Agility at the service of customer value
Prioritization
Development
Deployment
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We develop your end-to-end solutions by following agile methodologies and by implementing continuous improvement in your product management.
Interface design (UX, UI)
Web and mobile development
Content development
Functional and user tests
Definition of the prioritized development plan
Adapted agile project management (Scrum bases, Kanban...)
Solution deployed and improvement plan
Performance Marketing
Managing its growth
KPI
Deployment
Analysis
Optimize
Owned
Paid
SOCIAL
Earned
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Together, we are implementing a 360 communication strategy to propel the offer and put in place an approach to manage performance and investments.
360 media and marketing performance plan
CRO objective definition and routine
Setting up management KPIs
Establishment of decision-making bodies
Operational launch
360 launch and performance management

We design solutions in an approach of performance management and improvement of customer satisfaction

Website creation
We design sites designed to express your brand and convert. Design, content and technical performance combine to create a fluid, aesthetic and effective experience.
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E-commerce site
We create online stores that focus on user experience and performance. Seamless navigation, optimized buying journey and marketing integration
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Mobile experience
We develop applications that focus on use and value. Seamless experience, clear design and technical performance: each app strengthens customer relationships, generates new uses and supports growth.
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Data strategy, AI and automation
We set up automation scenarios to streamline the customer journey and support your teams. The objective: to generate more qualified leads and to strengthen marketing and sales effectiveness.
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CRM program
We structure CRM strategies that focus on engagement and loyalty. Segmentation, personalization and integration of your tools make it possible to transform customer data into lasting relationships and measurable performance.
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Customer support platform
Your all-in-one customer relationship ecosystem and content — delivering optimal experience and satisfaction.
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Our business cases

Achievements and brand launches

An idea, a project, or simply need to challenge the status quo?
We are born entrepreneurs and resolutely curious. Let's talk about your projects simply and create joint successes!
Make an appointment
Tiwis
Consulting firm in strategy, design and digital innovation.
Services
Business and product strategyExperience designDigital and methodological transformation
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